One struggle facing any business is how to maximize efficiency in transactions involving multiple employees. After all, most businesses aren’t one person shops. Often times, approvals are needed at various levels in the organization in order for a transaction to take place.
In the manufacturing context, purchaser Paul may need supervisor Sally’s approval for the purchasing of parts exceeding a certain dollar amount. The problem is that the Sally may be busy on the shop floor, in a meeting, or on vacation in Cabo. The customer isn’t going to be happy if they don’t receive their order on time because Sally was on the beach enjoying a piña colada and an expensive part didn’t get ordered because she didn’t approve it.